NetEase Zhigi's King Crab upgraded in Wuzhen, launching Agent Team, the knowledge engine "Wandian," and debuting smart work badges

What happened: At the 2026 World Internet Conference Wuzhen summit Zhejiang forum, NetEase Zhigi vice general manager Duan Yuzheng announced three upgrades to its enterprise AI Agent platform King Crab: a smart work badge hardware product, a knowledge engine named Wandian, and Agent Team. Key numbers: NetEase Zhigi reports average monthly message volume above Why it matters: Duan said enterprise AI is moving from technical validation to productivity validation, and that differentiation will come less from which model a company uses than from whether AI understands its own business context.

At the 2026 World Internet Conference Wuzhen summit Zhejiang forum, NetEase Zhigi vice general manager Duan Yuzheng announced three upgrades to its enterprise AI Agent platform King Crab: a smart work badge hardware product, a knowledge engine named Wandian, and Agent Team.

Duan said enterprise AI is moving from technical validation to productivity validation, and that differentiation will come less from which model a company uses than from whether AI understands its own business context.