JD's Double 11 AI covers over 3,000 scenarios, shopping decision Agent implemented, 90,000 merchants use digital human livestreaming

What happened: JD held its 2026 Double 11 launch event in Beijing, saying AI now covers over 3,000 scenarios and that a shopping decision agent and digital human livestreaming are in use. Key numbers: AI covers 3,000+ scenarios. Over 90,000 merchants use digital human livestreaming. "Super Brain" 3.0 parcel forecast accuracy exceeds 94.2%. Production services exceed 300 billion yuan, serving over 10 million firms. Why it matters: JD frames low prices as coming from supply chain efficiency rather than discount tactics, and bets on its trained service workforce as a harder-to-copy advantage.

JD held its 2026 Double 11 launch event in Beijing, saying AI now covers over 3,000 scenarios and that a shopping decision agent and digital human livestreaming are in use.

JD frames low prices as coming from supply chain efficiency rather than discount tactics, and bets on its trained service workforce as a harder-to-copy advantage.