‘Skeptical’ Lawyers Highlight Growing Pains of AI Agents

What happened: White & Case is holding back its rollout of a new Legora AI agent because its lawyers are hesitant to use AI agents, chief innovation officer Isabel Parker said at The Information's WTF Summit. Key numbers: Legora is privately valued at roughly $9 billion and recently crossed $200 Why it matters: Parker described lawyers as skeptical, time-poor and risk averse, and Legora's Jillian Burnett said the firm did not appreciate client fatigue enough. Client demands for efficiency are forcing change, and White & Case may slow AI use for junior lawyers so they learn basic skills.

White & Case is holding back its rollout of a new Legora AI agent because its lawyers are hesitant to use AI agents, chief innovation officer Isabel Parker said at The Information's WTF Summit.

Parker described lawyers as skeptical, time-poor and risk averse, and Legora's Jillian Burnett said the firm did not appreciate client fatigue enough. Client demands for efficiency are forcing change, and White & Case may slow AI use for junior lawyers so they learn basic skills.