What changed
Kohl's appointed Arianne Parisi to the newly created role of Chief Customer Officer, reporting to CEO Michael J. Bender. Parisi, Kohl's Chief Digital Officer since 2025, will oversee marketing, brand, creative, loyalty, personalization, media, and digital commerce including Kohls.com and the Kohl's App. Chief Marketing Officer Christie Raymond will leave in September after nine years at Kohl's.
Why it matters
Kohl's appointed Arianne Parisi to the newly created role of Chief Customer Officer, reporting to CEO Michael J. Bender. Parisi, Kohl's Chief Digital Officer since 2025, will oversee marketing, brand, creative, loyalty, personalization, media, and digital commerce including Kohls.com and the Kohl's App. Chief Marketing Officer Christie Raymond will leave in September after nine years at Kohl's.