Refunding price differences, booking maintenance, reserving courts, haggling with customer service for compensation—Qwen Go wants to handle everything.

What happened: Qwen launched Qwen Go, a personal agent in the Qwen app that handles tasks such as flight delay compensation claims, price protection refunds, car maintenance booking, and court reservations. Key numbers: One user received a 70 yuan voucher negotiated into cash; another got a 52 yuan price protection refund. Why it matters: The launch places Qwen in the global Personal Agent race alongside Meta and OpenAI, with domestic peers also testing similar products. Qwen Go builds on Alibaba ecosystem apps including Taobao, Fliggy, and Amap.

Qwen launched Qwen Go, a personal agent in the Qwen app that handles tasks such as flight delay compensation claims, price protection refunds, car maintenance booking, and court reservations.

The launch places Qwen in the global Personal Agent race alongside Meta and OpenAI, with domestic peers also testing similar products. Qwen Go builds on Alibaba ecosystem apps including Taobao, Fliggy, and Amap.