SignalChina/HK

China's DeepSeek hit by 5-hour AI service outage

China's DeepSeek AI service outage signals operational risk for a key domestic AI player.

Context

What happened: DeepSeek suffered an outage of around five hours Thursday, leaving its V4-Pro and V4.1-Flash models and chat services unusable from 8 a.m. to 1 p.m. Key numbers: Outage lasted around five hours, from 8 a.m. to 1 p.m. Why it matters: The report says issues may stem from a shortage of computing power amid US chip export restrictions. DeepSeek gave partial refunds to subscribers but has not identified a cause. Coverage: 3 outlets in 24h

What changed

DeepSeek suffered an outage of around five hours Thursday, leaving its V4-Pro and V4.1-Flash models and chat services unusable from 8 a.m. to 1 p.m.

Why it matters

The report says issues may stem from a shortage of computing power amid US chip export restrictions. DeepSeek gave partial refunds to subscribers but has not identified a cause.

Sources

nikkei