SignalCorporate
EU PROBES BOOKING . COM OVER HANDLING OF FRAUD - RELATED COMPLAINTS AND CASES
EU probes Booking.com over fraud-related complaints and cases.
Context
What happened: The European Commission opened a formal Digital Services Act probe into Booking.com over its handling of fraud-related complaints, fraudulent listings and phishing scams, and whether paid boosted listings are clearly marked as advertising.
Key numbers: Dutch report cited a tenfold jump in fraud cases this year versus 2025; 1,072 fraud
Why it matters: One EU official called the company's anti-fraud performance "absolutely substandard," and the commission said it will pursue an in-depth investigation as a matter of priority. Booking.com said it is cooperating fully.
Coverage: 4 outlets in 24h
What changed
The European Commission opened a formal Digital Services Act probe into Booking.com over its handling of fraud-related complaints, fraudulent listings and phishing scams, and whether paid boosted listings are clearly marked as advertising.
Why it matters
One EU official called the company's anti-fraud performance "absolutely substandard," and the commission said it will pursue an in-depth investigation as a matter of priority. Booking.com said it is cooperating fully.