Japanese company to compensate users hit by cyberattack

What happened: GMO Internet will compensate customers for losses from unauthorised trading linked to a cyberattack on its Onamae.com Desktop Cloud service and give every current user of the affected service a ¥5,000 goodwill payment. Key numbers: ¥5,000 (€28) goodwill payment per current customer. Why it matters: The CEO apologised, acknowledged security specialists had flagged issues before the incident and that the response was insufficient, and urged the Japanese government to strengthen active cyberdefence. GMO refused to pay the ransom and is cooperating with police.

GMO Internet will compensate customers for losses from unauthorised trading linked to a cyberattack on its Onamae.com Desktop Cloud service and give every current user of the affected service a ¥5,000 goodwill payment.

The CEO apologised, acknowledged security specialists had flagged issues before the incident and that the response was insufficient, and urged the Japanese government to strengthen active cyberdefence. GMO refused to pay the ransom and is cooperating with police.