CatalystTech/AI
Uber doubles down on ChatGPT for workers after last month's layoffs
Uber expands ChatGPT use for workers following last month's layoffs.
Context
What happened: Uber is giving all of its corporate employees access to OpenAI's enterprise tool ChatGPT Work, weeks after laying off thousands of workers.
Key numbers: About 30,000 office employees will have access. Uber initially tested the tool with 1,000 employees.
Why it matters: The rollout follows job cuts Uber made to reduce management layers and small teams. Some laid-off employees said AI was doing significant parts of their jobs. Uber cited AI as a reason for an earlier round of layoffs in July targeting customer service employees.
What changed
Uber is giving all of its corporate employees access to OpenAI's enterprise tool ChatGPT Work, weeks after laying off thousands of workers.
Why it matters
The rollout follows job cuts Uber made to reduce management layers and small teams. Some laid-off employees said AI was doing significant parts of their jobs. Uber cited AI as a reason for an earlier round of layoffs in July targeting customer service employees.