HR org SHRM found liable in disability lawsuit

What happened: A jury found SHRM liable for mishandling a job applicant's request to bring a service dog to work. SHRM said it offered alternative accommodations and will evaluate appellate options. Key numbers: $400,000 in compensatory damages; no punitive damages. Why it matters: SHRM said the verdict could set precedent that employers must always accept an employee's exact preferred accommodation, which it says would break the ADA interactive process. The plaintiff's lawyer said the obligation applies to every employer.

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