SignalTech/AI

Meet the doctor-whisperer helping OpenAI navigate AI's medical minefield

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Context

What happened: OpenAI has contracted hundreds of practicing physicians worldwide to review ChatGPT health conversations for risks, led by Rebecca Soskin Hicks, who joined in 2024. Key numbers: Over 300 million people use ChatGPT weekly for health advice. Doctors speak 49 languages and had reviewed over 700,000 responses as of July. Why it matters: The effort continues despite a July lawsuit alleging GPT-4o misdiagnosed a user's symptoms. OpenAI says ChatGPT is not for diagnosis or treatment, while doctors flag gaps for research teams.

What changed

OpenAI has contracted hundreds of practicing physicians worldwide to review ChatGPT health conversations for risks, led by Rebecca Soskin Hicks, who joined in 2024.

Why it matters

The effort continues despite a July lawsuit alleging GPT-4o misdiagnosed a user's symptoms. OpenAI says ChatGPT is not for diagnosis or treatment, while doctors flag gaps for research teams.

Sources

businsider